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This issue was isolated to XPS 1820 systems that had a manual reinstallation of Windows 10 32-bit edition. (It is possible that other system models may be affected.)

Many parts of Windows 10 are implemented as system apps. This includes the Start Menu, Settings, Cortana, Microsoft Edge, Action Center and other Windows components. If any of these functions are not responding, follow the steps below to resolve.

Engineering analysis determined a failure of an internal component of the AC adapter had failed. The vendor addressed the issue and has made changes to the manufacturing process.

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